Destinations & companies place accessibility at the forefront of tourism planning
- 2/5/2025
- 58 Day

UN Tourism and the European Accessibility
Resource Centre (AccessibleEU) have joined accessible tourism champions to
advance policies, standards, incentives, skills and business strategies, making
inclusion a reality for millions of people.
The latest report into the topic, "Advancing
Accessible Tourism for Destinations, Companies, and People", produced with
the Government of San Marino and AccessibleEU, showcases 25 good practices in
accessibility championed by Belgium, Czechia, France, Greece, Israel, Italy, Portugal, Turkey, San Marino,
South Africa, Spain, United Kingdom and Uzbekistan. It also provides insights
into accessibility improvements in culture- and nature-based tourism, festivals
and pilgrimage routes, urban and rural experiences, sports and mega events,
shopping tourism and transportation.
The report was officially launched at the 2025 FITUR
international tourism trade fair. FITUR also served as the platform for
continued public-private dialogue into further promoting inclusive and
accessible tourism for all.
Governments and businesses share vision
for accessible tourism
A special side event, hosted by UN Tourism and
AccessibleEU with support from the ONCE Foundation, the European Network for
Accessible Tourism (ENAT), and ILUNION Accesibilidad, celebrated two decades of
achievements in accessible tourism.
The seminar "Accessible Tourism: Harnessing the
Benefits of Inclusive Destinations for Companies and People" featured
debates engaging high-level policymakers from UN Tourism Member States,
including Ecuador, Italy, and Portugal, alongside accessibility leaders from
Málaga and Berlin, part of the UN Tourism International Network of Sustainable
Tourism Observatories (INSTO).
Governments and promotion boards emphasized the
importance of:
· Improving
information and communication about accessible offerings to enhance visitors'
comfort, safety, and length of stay;
· Strengthening
transnational cooperation to size up the global accessible tourism market and
monitor its constant growth;
· Promoting
employment opportunities for persons with disabilities in the sector; and
· Utilizing
innovation and data to raise public awareness and attract investments.
· Private
sector working side by side with destinations
UN Tourism's Affiliate Members and strategic partners
in sustainability agenda – the International Air Transport Association (IATA)
and the World Sustainable Hospitality Alliance (WHSA) – along with leading tour
operators and transportation companies like IMPULSA Igualdad (Spain), Sage
Travelling (USA), and Holmeswood Coaches (UK), called for:
· Harmonizing
accessibility standards and simplifying their implementation across the
industry;
· Leveraging
technology and universal marketing platforms to promote accessible experiences;
· Measuring
the impacts of accessibility advancements on employees, customers, and key
stakeholders; and
· Embedding
accessibility into core business strategies.
